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Privacy policy

The privacy of our Members is important to us. We understand that visitors to the Kern Health Systems (KHS) website need to be in control of their personal information. When you log into the KHS website, we may keep track of what portions of the website you are visiting. We keep track of this information to help us manage the site and to make it easier for users of this website. For instance, we may update more frequently those parts of the website that are used a lot.

The following is KHS' Internet Privacy Policy: When you visit the KHS website, we do not know who you are, unless you choose to identify yourself to us. You are not required to provide us with personal information to use our website, unless we expressly say so in a particular portion of the site. We request your personal information, such as name, address, e-mail address and phone number, to use certain features of the website, such as to file a member grievance. You may choose not to access those protected portions of this site at all, in order to remain anonymous.

Security and disclosure of personal information

If you choose to provide us with personal information, the information is kept in secured databases. All personal information in our computers is protected from unauthorized access by a secure firewall and other programs. Only KHS personnel and authorized medical providers and their staff who have a legitimate business reason may access your personal information.

KHS may disclose your personal information to third parties when we believe it is required by law or necessary in order for us to administer the health plan. For example, to help us make benefit or eligibility decisions or to respond to a grievance or a request for information or assistance. If you choose to participate in our health education programs, your personal information may also be used to allow us to send you customized health care information. We do not share personal information gathered at this website with KHS staff or with third parties, unless there is a legitimate business reason to or unless required by law.

Legal notices

Kern Health Systems maintains this website to provide better access to information about our Plan and health-related issues. This service is continually under development. While we try to keep the information as current and accurate as possible, we make no warranty of any kind, implied or express, as to its accuracy, completeness or appropriateness for any purpose. We will make an effort to correct errors brought to our attention.

The information on this website is provided as a courtesy by Kern Health Systems. It is designed for educational purposes only and is not to be construed as medical advice nor should it be used for diagnostic purposes. If you feel you have a health problem, please consult your medical professional.

Some of the documents may now or in the future contain links to other websites, not owned or controlled by KHS. We do this because we think this information might be of interest or use to you or where, as a Member, we can provide you with additional information and/or services.

While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of other sites. A link to a non-KHS website does not constitute or imply endorsement by KHS. Additionally, we cannot guarantee the quality or accuracy of information presented on non-KHS websites. We encourage you to review the privacy practices of any website you visit.


This Privacy Statement is effective as of June 1, 2006. KHS may make changes to any section of this website including this Privacy Statement without notice. This statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.