If you find yourself dealing with as sudden illness or health issue during a time that you can't reach your primary care provider (PCP), you can make use of our after-hours care.
For health issues that are not an emergency, we have both a 24-hour Advice Nurse Line and urgent care providers that can help you get advice and care quickly.
Find an urgent care facility near you
Urgent care is for health issues that do not need a visit to the emergency room but need to be addressed quickly by a provider. You should visit an urgent care or walk-in clinic if you can't see your PCP within 48 hours of having your health issue.
Here are some of the health issues that an urgent care can treat:
- Allergy flare-ups.
- Animal or insect bites.
- Ear infections.
- Mild asthma issues.
- Minor broken bones, such as a fractured finger.
- Minor cuts that may need stitches.
- Skin rashes.
- Sore throats, coughs, colds or the flu.
- Sprains and strains.
KFHC Members can find an Urgent Care by clicking on the purple button, "Find a Provider", click the "Facility" button, and choose "Urgent Care" under Facility Type.
Call our 24-hour Advice Nurse Line
As a KFHC member, you have 24-hour access to a nurse who can speak with you over the phone. They can help you decide on what to do if you or a family member is sick or hurt. We offer this service in both English and Spanish.
The Advice Nurse Line does not replace your PCP's office during the hours they are open. But it's a good option if you have urgent health questions and can't reach your PCP. To connect with the Advice Nurse Line, call:
- 661.632.1590 for Bakersfield only.
- 800.391.2000 for outside of Bakersfield.
Calling the Advice Nurse Line also gives you the option to access our Health Library. This service allows you to listen to health messages in English or Spanish. Follow the prompts to select the health topic you are looking for.
Have the member's KFHC identification number or Medi-Cal recipient number ready when you call.
If you're calling for a family member or friend, please have that person near you in case the Advice Nurse has questions about their health issue.