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Member rewards programs

We know that taking care of your health and the health of your family takes effort, and we believe that effort should be rewarded. That's why we offer a variety of member rewards programs that reward you for making healthy choices.

For new members

Complete your Initial Health Assessment (IHA) within 120 days of enrolling to receive a $10 gift card. The IHA is a complete health visit with your doctor. It helps your doctor get to know you and manage your health.

Once you complete this visit, we will wait for your doctor to bill us for the visit to see if you qualify. We will mail your gift card to the mailing address on file for you at KFHC. Please log in to your Member Portal account or call KFHC to make sure we have the correct address on file. Please note that it may take up to 6-8 weeks for us to process your reward.

For pregnant mothers

Pregnant members may receive rewards* for early prenatal and timely postpartum care. There are the two ways to receive these rewards.

  1. Early prenatal care.Visit your doctor for a prenatal care visit during your first trimester to receive a $30 gift card in the mail. To receive this reward, have your doctor complete and sign the Prenatal Reward Form (English and Spanish) and return it to us by mail or fax.
  2. Timely postpartum care.Visit your doctor within 1 to 12 weeks after giving birth to receive a $30 gift card in the mail. You don't need to submit any forms to receive this reward. Once you complete this visit, we will wait for your doctor to bill us to see if the visit qualified.

We will mail your gift card to the mailing address on file for you at KFHC. Please log in to your Member Portal account or call KFHC to make sure we have the correct address on file. Please note that it may take up to 6-8 weeks for us to process your reward.

*Pregnancy rewards are limited to two gift cards total per pregnancy.

For wellness visits

Members who seek out regular care may qualify for these rewards.

  • 0-15 months old. Babies need wellness visits to help keep them healthy. Complete 6 well baby visits between 0-15 months of age and receive a $10 gift card per visit. That adds up to $60 in gift cards!
  • 3-6 years old**. Children need yearly wellness exams to grow up healthy and strong. For each visit you complete with your child between the ages of 3 and 6, you will receive a $15 gift card.
  • 12-21 years old**. Youth in Kern County are at risk for many health conditions. Start healthy habits early. For each yearly wellness exam youth complete, they will receive a $20 gift card.

We will mail your gift card to the mailing address on file for you at KFHC. Please log in to your Member Portal account or call KFHC to make sure we have the correct address on file. Please note that it may take up to 6-8 weeks for us to process your reward.

** This reward is limited to one gift card per member per year.

Frequently asked questions

What happens if the postal service returns my reward to KFHC due to a mailing error?

We'll hold your reward for up to 90 days from the day it was returned. You may update your mailing address through the Member Portal or call KFHC to have the reward re-sent.

What if my gift card is lost or stolen?

At this time, we're not able to replace lost or stolen gift cards. Please call us at 800.391.2000 to report a lost or stolen gift card so we may confirm that your mailing address on file is correct.

Does the gift card expire?

No.

Can I get member rewards if I have other health insurance besides KFHC?

All eligible KFHC members qualify for the Member Portal reward.

  • Member Portal: All eligible KFHC members may qualify for the Member Portal reward.
  • Wellness Visits: If the wellness visit was covered by KFHC, you may be eligible to receive the reward.

Are KFHC members assigned to Kaiser Permanente eligible for KFHC member rewards?

No.

Do I qualify for the postpartum reward?

Members who were enrolled with KFHC while pregnant and complete a postpartum visit with their doctor 1-12 weeks after giving birth may be eligible to receive a $30 gift card.