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Member rewards programs

We know that taking care of your health and the health of your family takes effort, and we believe that effort should be rewarded. That's why we offer a variety of member rewards programs that reward you for making healthy choices.

For all members

Create your Kern Family Health Care (KFHC) Member Portal account and receive a $10.00 gift card! All you need to do is register your new account, and KFHC will automatically send you your gift card. Please allow up to three weeks after the date of your registration for delivery of your gift card.

Every KFHC member in your household is eligible to receive this reward when they register for their new account.*

The KFHC Member Portal is a great source of information and has many amazing features and tools that KFHC members can use. You can access the registration page by visiting the KFHC Member Portal login page. Registration is easy and can be completed using your personal computer, smart phone or tablet. When you use your smart phone, you can download LiNK, the KFHC Member Portal App to register, and once registered you can use LiNK to access your Member Portal account at any time. LiNK is available for download through the App Store on your Apple device or through Android Apps in Google play on your Android device.

*This reward is limited to one per each member who registers for a new member portal account.

For new members

Complete your Initial Health Assessment (IHA) within 120 days of enrolling to receive a $10 gift card. The IHA is a complete health visit with your Primary Care Provider (PCP) that helps your PCP get to know you and manage your health.

Once you complete this visit, we will use claims data (bills your doctor sends to us to pay for services) to determine if you qualify. We will mail your gift card to the mailing address on file for you at KFHC. Please note that it may take a few weeks for us to process your reward.

For pregnant mothers

Expectant moms* may receive rewards for early prenatal and timely postpartum care. There are the two ways you can be rewarded:

  1. Early prenatal care. Visit your provider for a prenatal care visit during your first trimester to receive a $30 gift card in the mail. To receive this reward, have your provider complete and sign the Prenatal Reward Form (English and Spanish) and return it to us by mail or fax.
  2. Timely postpartum care. Visit your provider within 1 to 12 weeks after giving birth to receive a $30 gift card in the mail. You don't need to submit any forms to receive this reward. Once you complete this visit, we will use claims data to determine if the visit qualified.

We will mail your gift card to the mailing address on file for you at KFHC. Please note that it may take a few weeks for us to process your reward.

*Pregnancy incentives are limited to two gift cards total per pregnancy.

Frequently asked questions

What happens if the postal service returns my reward to KFHC due to a mailing error?

We'll hold your reward for up to 90 days. You may call to have it re-sent to your updated address.

What if my gift card is lost or stolen?

Please call us at 800.391.2000 to report a lost or stolen gift card so we may confirm that your mailing address on file is correct. At this time, we're unable to replace lost or stolen gift cards.

Does the gift card expire?

No.

If I have KFHC as secondary insurance, do I qualify for member rewards programs?

All eligible KFHC members qualify for the Member Portal reward.

For other wellness rewards, we cannot guarantee that a member with KFHC as the secondary insurance will be eligible to receive the reward. If we receive claims data to confirm that the required visit was completed, then you will be eligible.

Do I qualify for the postpartum reward?

Members who have a baby are eligible to receive a $30 gift card.  To qualify-

  • Members who delivered January 1-December 31, 2019, and had a Postpartum Visit with their doctor 3-8 weeks after delivery, qualify for a $30 gift card.
  • Members who deliver on, or after January 1, 2020, and have a Postpartum Visit with their doctor 1-12 weeks after delivery, qualify for a $30 gift card.

Is KFHC still offering the $25 gift card reward for the 1 year old well child visit?

  • This reward program ended on April 1, 2020. Members who completed this visit between January 1, 2019 through March 31, 2020 and were 12 to 23 months at the time of the visit will still be mailed the $25 gift card.