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Member rewards programs

We know that taking care of your health and the health of your family takes effort, and we believe that effort should be rewarded. That's why we offer a variety of member rewards programs that reward you for making healthy choices.

For new members

Complete your Initial Health Assessment (IHA) within 120 days of enrolling to receive a $10 gift card. The IHA is a complete health visit with your doctor. It helps your doctor get to know you and manage your health.

Once you complete this visit, we will wait for your doctor to bill us for the visit to see if you qualify. We will mail your gift card to the mailing address on file for you at KFHC. Please log in to your Member Portal account or call KFHC to make sure we have the correct address on file. Please note that it may take up to 6-8 weeks for us to process your reward.

For pregnant mothers

Pregnant members may receive rewards* for early prenatal and timely postpartum care. There are the two ways to receive these rewards.

  1. Early prenatal care.Visit your doctor for a prenatal care visit during your first trimester to receive a $30 gift card in the mail. To receive this reward, have your doctor complete and sign the Prenatal Reward Form (English and Spanish) and return it to us by mail or fax.
  2. Timely postpartum care.Visit your doctor within 1 to 12 weeks after giving birth to receive a $30 gift card in the mail. You don't need to submit any forms to receive this reward. Once you complete this visit, we will wait for your doctor to bill us to see if the visit qualified.

We will mail your gift card to the mailing address on file for you at KFHC. Please log in to your Member Portal account or call KFHC to make sure we have the correct address on file. Please note that it may take up to 6-8 weeks for us to process your reward.

*Pregnancy rewards are limited to two gift cards total per pregnancy.

For wellness visits

Members who seek out regular care may qualify for these rewards.

  • 0-30 months old. Babies need wellness visits to help keep them healthy. Complete 6 well baby visits between 0-15 months of age and 2 more well baby visits between 15-30 months. Receive a $10 gift card per visit. That adds up to $80 in gift cards!
  • 3-21 years old**. Yearly wellness exams help keep you healthy and strong. These visits can help prevent and manage chronic health conditions. For each visit you complete between the ages of 3-21 years old, you will receive a $15 gift card.

We will mail your gift card to the mailing address on file for you at KFHC. Please log in to your Member Portal account or call KFHC to make sure we have the correct address on file. Please note that it may take up to 6-8 weeks for us to process your reward.

** This reward is limited to one gift card per member per year.

Rewards Program Postcard

Frequently asked questions

What happens if the postal service returns my reward to KFHC due to a mailing error?

We'll hold your reward for up to 90 days from the day it was returned. You may update your mailing address through the Member Portal or call KFHC to have the reward re-sent.

How long do I have claim my reward if I haven’t received it?

KFHC will hold a reward for up to 6 months from the date of visit. If more than 6 months have passed since the date of visit, KFHC will no longer process or research that reward.

What if my gift card is lost or stolen?

At this time, we're not able to replace lost or stolen gift cards. Please call us at 800.391.2000 to report a lost or stolen gift card so we may confirm that your mailing address on file is correct.

Does the gift card expire?

No.

Can I get member rewards if I have other health insurance besides KFHC?

All eligible KFHC members qualify for the Member Portal reward.

  • Member Portal: All eligible KFHC members may qualify for the Member Portal reward.
  • Wellness Visits: If the wellness visit was covered by KFHC, you may be eligible to receive the reward.

Are KFHC members assigned to Kaiser Permanente eligible for KFHC member rewards?

No.

Is KFHC still offering the $20 Gift Card Reward for Youth Wellness Visit?

This reward program ended on June 14, 2021. Members who completed this visit between October 1, 2020 through June 14, 2021 and were 12 to 21 years of age at the time of the visit will still be mailed the $20 gift card.

Members who complete a wellness visit on or after June 15, 2021 may qualify for one of the rewards mentioned above.