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Member incentive programs

We know that taking care of your health and the health of your family takes effort, and we believe that effort should be rewarded. That's why we offer a variety of member incentive programs that reward you for making healthy choices.

For all members

Just by registering for your Kern Family Health Care (KFHC) Member Portal account, you will receive a $10.00 gift card! You only need to register for your new account, and KFHC will automatically send you your gift card. Please allow up to three weeks after the date of your registration for delivery of your gift card.

Every KFHC member in your household is eligible to receive the incentive when they register for their new account.*

The KFHC Member Portal is a great source of information and has many amazing features and tools that KFHC members can use. You can access the registration page by visiting the KFHC Member Portal login page. Registration is easy and can be completed using your personal computer, smart phone or tablet. When you use your smart phone, you can download LiNK, the KFHC Member Portal App to register, and once registered you can use LiNK to access your Member Portal account at any time. LiNK is available for download through the App Store on your Apple device or through Android Apps in Google play on your Android device.

*This incentive is limited to one per each member who registers for a new member portal account.

For new members

We reward new members for going to see their Primary Care Provider (PCP). Simply visit your PCP within 120 days of enrolling to complete your initial health assessment, and we'll send you a $10 gift card. Use your $10 gift card for items like a first aid kit, a thermometer or a yoga mat.

You don't need to submit any forms to receive this incentive. Once you complete this visit, we will use claims data (bills your doctor sends to us to pay for services) to determine if you are eligible. When you become eligible, we will mail your gift cards to the mailing address we have on file for you. Please note that it may take a couple weeks for us to process your reward.

For pregnant mothers

Expectant moms* can receive incentives for seeking out regular prenatal and postpartum care. There are the two ways you can be rewarded:

  1. Prenatal care incentive. Visit your provider for a prenatal care visit during your first trimester to receive a $30 gift card in the mail. To receive this incentive, have your provider complete and sign the 1st Trimester Prenatal Care Incentive Form (English and Spanish) and return it to us by mail or fax.
  2. Postpartum care incentive. Visit your provider within 3 to 8 weeks after giving birth to receive a $30 gift card in the mail. You don't need to submit any forms to receive this incentive. Once you complete this visit, we will use claims data (bills your doctor sends to us to pay for services) to determine if you are eligible. Once you become eligible, we will mail your gift cards to the mailing address we have on file for you. Please note that it may take a couple weeks for us to process your reward.

*Pregnancy incentives are limited to two gift cards total per pregnancy.

For parents

For parents* of kids ages 12 to 23 months, we offer a $25 gift card as a reward for taking your little one to a yearly checkup—also called a well-child visit.

You don't need to submit any forms to receive this incentive. Once you complete this visit, we will use claims data (bills your doctor sends to us to pay for services) to determine if you are eligible. Once you become eligible, we will mail your gift cards to the mailing address we have on file for you. Please note that it may take a couple weeks for us to process your reward.

*This incentive is limited to one gift card per child.

Frequently asked questions

What happens if the postal service returns my reward to KFHC due to a mailing error?

We'll hold your reward for up to 90 days. You may call to have it re-sent to your updated address.

What if my gift card is lost or stolen?

Please call us at 800.391.2000 to report a lost or stolen gift card so we may confirm that your mailing address on file is correct. At this time, we're unable to replace lost or stolen gift cards.

Does the gift card expire?

No.

If I have KFHC as secondary insurance, do I qualify for member incentive programs?

All eligible KFHC members qualify for the Member Portal incentive.

For other wellness incentives, we cannot guarantee that a member with KFHC as the secondary insurance will be eligible to receive the incentive. If we receive claims data to confirm that the required visit was completed, then you will be eligible.