How to contact us today
KFHC operations remain open for our Members and Providers. However, our lobby is closed to visitors until further notice.
When Members, Providers, Community Partners, Vendors and Community Members need to contact KFHC, please call us or your KFHC contact directly for the help you need. To speak to KFHC Member Services, our 24 Hour Advice Nurse Line or the KFHC Transportation Department, please call 661.632.1590 (in Bakersfield) or 800.391.2000 (outside of Bakersfield).
Members can also log in to their Member Portal account by clicking “Member Portal” at www.kernfamilyhealthcare.com to use many helpful self-service tools available to them. Thank you for your cooperation and understanding! We apologize for any inconvenience this may cause.
More helpful information
If you have any questions, please feel free to contact our Member Services department at 661.632.1590 (in Bakersfield) or toll free at 800.391.2000 (outside of Bakersfield). If you would like to file a grievance, please visit our grievance page.
If you have general questions about Kern Health Systems or Kern Family Health Care, please feel free to give us a call at 661.664.5000.