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Kern Family Health Care
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800.391.2000
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KFHC Online Grievance Form - English

In order to file a complaint (also known as a grievance), you may call Kern Family Health Care or complete the following form. It will go to the Kern Family Health Care Member Services Department. Following receipt of your complaint (also known as a grievance), Kern Family Health Care will send you an e-mail acknowledging receipt of your grievance. If you believe you have a serious or imminent health threat, you can tell us that on this form and you can call The Member Service Department at 661-632-1590 (Bakersfield) or 1-800-391-2000 (outside of Bakersfield) if you need assistance.

 

Member's Name
Member's ID#
Effective Date of Coverage
Address
Address2
City
State
Zip code
Phone
Email
Person Filing Complaint
Relationship to Member
Phone Number (if different)
Complaint Summary
Desired Outcome/Resolution